Café Galileo • A Ball-Jointed Doll (BJD) Blog •

【For Sale】Cherry Castle Strawberry (Normal Pink Skin, 2017)

Posted Monday, August 21, 2017 // 13:34

Seeking new home for this lovely doll. In the spirit of full disclosure, he didn't came to me in perfect condition. I actually considered him a "project doll" because I had to work on him quite a bit to make him acceptable to my standards.

Some thing to take note of (details in the respective sections below)

I requested for a boy body but he seems to have both boy and girl parts (hermaphrodite maybe).
He has some slight scratches on one of his wrist.
Some sanding/repairs done to his butt crack line and "nether region" because the lines originally were not well cut.
He has a faceup and simple body blushing done by me. The paint on his lip has come off a little. I'm selling him as a blank/nude doll so I am not charging anything for the faceup/blushing since most new owners will wipe it down anyway.

You can find more extensive details about him below and here:

DOLL BODY INFO

Company: Cherry Castle

Body: Boy body, has a "lady slit" (hermaphrodite maybe)

Skin tone: Normal Pink Skin

Year: 2017

Comes with: wooden box, cushion pouch, certificate

Yellowing: none, this was made in 2017

Defects: (1) some small scratches on one of his wrist (2) the faceup on the lip has come off a little

Modifications: (1) sanding on his butt crack line and "lady slit"

Seams: none

Feel free to contact me on DOA (id: Galileo) or Ebay (id: cafegalileo) if you are interested!
[DOA SALES THREAD || EBAY LISTING ] ($90 + shipping) Thank you! ♥

Labels: Up for Sale

13 Dolls

Posted Thursday, August 03, 2017 // 11:05

2 comments

So there was this post on DOA about a list of 13 dolls of your choice you could have.

It was a tough choice but I came up with a list these are more or less my perennial favorites (contains a mix of dolls I have and are on my wishlist)!

My Harem of 13?!?! (* are those I don't have)

Soom Zak (One Fine Spring Day is my current grail doll!) *
Soom R. Zak (Spring Comes.. Rain Falls)
Soom Hyperon (Destiny Symphony Lucifer) *
Souldoll Chiron
Souldoll H.C. Yurr
Switch Mocha Brown Waseon
msDoll/SooLeeDoll Drayton 2nd
Crobidoll AMNESIA Ver. Toma *
RSdoll New Evan*
RSdoll M.New Evan *
Rosen Lied Wednesday Child Duke *
Rosen Lied Tuesday Child Sage
Soom SO Smokey *

There are still soooo many I like. But I think thinking about it is a pretty good exercise to limit your wishlist and stop those doll hoarding! I was initially thinking about overhauling and downsizing my collection so at least I think this is a start!

Labels: Doll Life

◆◆◆ For Sales on DOA ◆◆◆

Posted Tuesday, July 11, 2017 // 17:11

0 comments

♤ Since it's so hard to keep track of my FS threads on DOA, I'll just leave this here for reference!
♤ Some items are also listed on ebay under CafeGalileo!

【Tiramisu】Homemade Outfits! >w<

To be updated

【Boutique】 Outfits + Wardrobe Clearance

«SD» Gray Smart Casual Vest ◆ CLEARANCE!
«SD» "Glittery" Glamorous Turtleneck Top ◆ SOLD
«SD» Long Sleeve Striped Tee ◆ CLEARANCE!
«SD» Dollmore Short Sleeved Black Tee With Hood ◆ CLEARANCE!
«SD» KY Zone Taemin White Hooded Tee with Long Striped Sleeves Set ◆ SOLD
«SD» KY Zone Checkered Vest ◆ CLEARANCE!
«MSD» KY Zone Checkered Vest◆ SOLD
«MSD» KY Zone Black Tee with Long Striped Sleeves ◆ CLEARANCE!
«MSD» KY Zone (Custom) Shinee / Taemin Casual Outfit Set ◆ CLEARANCE!
«YoSD» Sporty Baby Outfit Sets - Hello Doggy - White ◆ SALE!
«YoSD» Sporty Baby Outfit Sets - Good Luck Bear - Pink ◆ SALE!
«YoSD» Xiao Miao Wang Red Checkered Pants ◆ SOLD
«YoSD» M3 Style Biege Cargo Pants◆ SOLD
«YoSD» KY Zone Pink Overall ◆ SOLD
«YoSD» M3 Style (Custom) White Tee (with Back Zipper) ◆ SOLD
«YoSD» M3 Style (Custom) Black Tee (with Back Zipper) ◆ CLEARANCE!
«16cm» Playtime Casual Set - Blue Mustache ◆ SOLD
«16cm»» Playtime Casual Set - Pink Sweetheart ◆ SALE!

【Haus of Props】Accessories & Props

« YoSD » Classic Black Satchel Backpack/Bag ◆ PRICE DROP!
« YoSD/MSD » Animals Hand Puppets ◆
« All Size » Sony Vaio Laptop, Pink ◆ SOLD

【CrossHair+】Fiber & Fur Wigs!

«9-10» Ink Black Chinese Era Hairstyle ◆ NEW!!
«9-10» Snow White Chinese Era Hairstyle ◆ NEW!!
«9-10» Black fur wig ◆ SOLD
«9-10» Crobidoll Black Curly wig ◆ SOLD
«9-10» CC Dollhouse Gradient Pink Long, Straight wig ◆ SOLD
«9-10» CC Dollhouse Black Long, Straight wig ◆
«9-10» CC Dollhouse White Long, Straight wig ◆
«9-10» Hua Ling Pistachio Green Short, Straight Wig ◆
«9-10» Loong Soul White Long, Straight Wig (Ghost Lin Default Wig) ◆
«6-7» Myou Doll Light Brown Heat-Resist Fiber Wavy Curly Wig ◆

【Jar of Eyes】Various Color Glass Eyes!

«16mm» Steel Blue Glass Eyes 16mm ◆
«16mm» Cornflower Blue Glass Eyes 16mm ◆ SOLD
«16mm» Pure Blue (No Pupils) Glass Eyes 16mm ◆
«16mm» Luts Pure Cyan (No Pupils) Glass Eyes 16mm ◆
«14mm» Clear with Byzantium (Reddish) Purple (Two-Tone) Glass Eyes 14mm ◆ SOLD
«14mm» Olive Green with Swirls Pattern Glass Eyes 14mm ◆ SOLD
«14mm» Periwinkle Purple Glass Eyes 14mm ◆ SOLD
«14mm» Persian Green Glass Eyes 14mm ◆ SOLD
«14mm» Pale Purplish Pink with Tyrian Purple Pupils Glass Eyes 14mm ◆
«14mm» Thistle Purple with Plum Purple Pupils, Sunburst Lines Glass Eyes 14mm ◆
«14mm» Myrtle Green with Swirls Pattern Glass Eyes 14mm ◆ SOLD
«14mm» Ochre Brown (Orangey-Brown) Glass Eyes 14mm ◆
«14mm» Cerise Pink with White Sunburst Lines Glass Eyes 14mm ◆
«14mm» Mystic Kids Light Maya Blue with Blue Pupils Glass Eyes 14mm ◆
«14mm» Myou Doll Steel Blue Acrylic 14mm ◆
«14mm» Asleep Eidolon Greyish Blue Acrylic 14mm ◆
«14mm» Dollmore Peachy Orange Acrylic 14mm ◆
«14mm» Dollmore Grayish Green Acrylic 14mm ◆

【Shoebox】Shoes, Boots and Sandals!

«1/3» Classic Black Shoes ◆ SOLD
«1/3» Classic White Shoes ◆ SOLD
«1/4» Black (Punk Style) Silver Cross Boots ◆ SOLD
«1/4» Classic Black Loafers Shoes ◆ SOLD
«1/6» Black Lolita Mary-Jane Shoes ◆ SOLD
«1/6» Black Criss-Cross Sandals ◆ SOLD
«1/6» Green Garden Flower Sandals ◆ SOLD
«1/6» Dark Brown Loafers ◆ SOLD
«1/6» Classic Black Boots ◆ SOLD
«1/6» Classic Dark Brown Boots ◆ SOLD
«1/6» Classic White Boots ◆
«1/6» Classic Black Mary-Jane Shoes ◆
«1/6» Classic Brown Mary-Jane Shoes ◆ SOLD
«1/6» Classic White Mary-Jane Shoes ◆ SOLD
«1/6» Baby Blue Mary-Jane Shoes ◆ SOLD
«1/6» Sweet Pink Mary-Jane Shoes with Bows ◆ SOLD
«1/6» Classic Dark Brown T-Bar Mary-Jane Platform Shoes ◆ SOLD
«1/6» Sunny Yellow Flower Sandals ◆ SOLD
«1/8» Cute Pink Mary-Jane Shoes with Bow ◆
«1/8» Classic Brown Mary-Jane Shoes ◆ SOLD

【Au Revoir】Rehomed Dolls! ♥

Leeke World Chouette (NS) ◆ REHOMED
Souldoll Double Harace Head (NS) ◆ REHOMED
Angell Studio Yuma (Transparent Milk) ◆ REHOMED
Leeke World Patrick Head (Normal Skin) (LE) ◆ REHOMED
Little Monica Honey Harmony GIRL Body (Normal Skin) ◆ PRICE DROP!
Fairyland 2013 LittleFee Juri Faceplate (Normal Skin) ◆ REHOMED
DF-H Xiao Xin Practice Head with Faceup by Galileo (Normal Pink Skin) ◆ REHOMED
DF-A Ludwig Practice Head with Faceup by Galileo (Normal Pink Skin) ◆ REHOMED
Cherry Castle Strawvberry (Normal Pink Skin) ◆ NEW!!

▼ Sale Information ▼ Frequently Asked Questions ▼

Labels: Up for Sale

⇜【BACK】

the heck is Galileo?

Dolly life, works and more!

The Café Galileo Team

Doll stuff for sales!

Article Records By Year

of the dolls and stuff!

...are always appreciated!

Links to other BJD Sites

Café Galileo

all about ...

BJDs in General

First thing first, for those not in the know, the 'dolls' that are the subject of the photography in this blog are known as Asian Ball-Jointed Dolls, or ABJDs for short. If you are keen to know more, you can find loads of information about these dolls on Den of Angels, a BJD forum, including a list of BJD companies where you can get these dolls.

The dolls featured in the photographs here belong to Galileo (that is, me). Galileo do not claim to make these dolls; she is just one of the many owners of these wonderful dolls. However, she customizes and personalizes the doll herself and the persona that they are created to represent are those of her original characters, unless otherwise stated (e.g. cosplay).

So yes, ABJDs are highly customizable dolls and are usually personified by the owner. They are not "mere mass-produced toys" but collectibles that are "works of art". You can do a lot with a BJD and this include artistic pursuits like photography, story writing, painting and customization, modification, outfit-making and so, so, so on. In fact, they are like an outlet for creativity spanning across mediums.

And oh, they also multiply like jackrabbits.

Who Galileo Is:

Galileo is just a simple girl who goes by that moniker on Den of Angels. A daydreamer, she got into the BJD hobby in April 2010, when she took the plunge and got her first boy, a Dream of Doll Homme Ivan. Now 6 years on, her doll army, or rather her "harem" as she likes to call them, has since invaded and taken over her room. Galileo also has a sweet tooth and is guilty of spamming her blog and instagram with the occasional random food photos. She is forever broke.

What This Blog Is About:
This blog is totally dedicated to BJD, especially Galileo's little ones. You can catch Galileo spazzing about these beautiful dolls here (lots of owner's bias involved)! The blog is also a journal about the everyday life of Galileo and her BJD Crew. The blog also serves as a humble showcase of Galileo's BJD-related works that include, but is not limited to, doll photography, outfit creations, face-ups, props making and so on. Galileo may also occasionally rant about how expensive everything is and will occasionally shamelessly advertise dolly items for sales to fatten up her dolly fund.

The Story & Dolls Behind Café Galileo:
Galileo is biased towards (cute) guys, so her dolls are mostly boys with the exception of three little girls. Most of them are original characters except for cosplay dolls (L of Death Note), while some are inspired by real life or fictional drama/manga/game characters (like Takeru is named after Satoh Takeru). They all have their own individual personalities and different background stories, but they are all bonded together by the entity known as Café Galileo. Read more about the background story behind Café Galileo at Project Galileo, as well as the individual profile of each character at the Café Crew!

Wishlist & Dolly Plans:

Doll Plan 2016-2017
• Complete Shinobu's Character Makeover -- in progress
• Dollify Asahina -- hunting for the perfect sculpt
• Dollify Hiroki -- waiting for Soom SO Cheshire Cat/Grey re-release
• Acquire Rosen Lied Wednesday Child Duke -- pending basic release
• Find the perfect wig for Masaru -- on the hunt for that damn wig

Wishlist - Updated Apr 9, 2017
• Rosenlied Wednesday Child Duke **
• RSdoll Verroky**
• RSdoll M.New Evan**
• Soom Idealian Hyperon**
• Soom Idealian Zak (One Fine Day) *
• Soom SO Cheshire Cat**
• Soom SO Smokey
• Switch Hahwa/Mori/Ryun:R
• Volks Sakamoto Ryoma
• Volks YoTenshi Yayoi
• Latidoll Yellow Sophie
• Latidoll White Yuri
• Rosenlied Tuesday Child Clover/Cosette/Chocolat
• Crobidoll Yuri
• Iplehouse Daniel
• Loongsoul Miao Jun/Lie Er
• Be Yours P.G/Pansy
• Doll Legend Wei Xue
• Hua Jing Mignon
• Spirit Doll Tangerine
• Spirit Doll Photinia/Hibiscus
• Oasisdoll Yao Yue
• Boy & Girl Aurora
• Asleep Eidolon Dong Zhi
• AlchemicLab Unoa L-Bi

Doll Photography and Photo Use

Galileo uses a Sony DSLR, Nikon CoolPix, and an iPhone to take photographs and snapshots of her boys.These photos may or may not be posted on this blog as well as other accounts that belongs to her, which includes (i) blogger (ii) flickr (iii) instagram (iv) twitter (v) tumblr (vi) deviantart (vii) ebay (currently inactive on eBay and DA). She also edit her photos in Photoshop. Although she is still a photography amateur, her boys' photos are NOT stock images nor are they "free-for-all", so please do NOT take, edit or use them without permission.

Finally, if you have any questions, feel free to pm Galileo via this blog or DOA. This section will be updated as and when needed. ^^ Thank you.

Project Galileo

The Heart Of It ...

The Background Story
To be revealed!
(◐ω◐)
(◑ω◑)
(ⒾωⒾ)

Café Crew - TO BE UPDATED

The boys (and girls) behind Café Galileo

▼▼▼ CHARACTER PROFILES ▼▼▼
Meet the crew behind Café Galileo~♥ Click on the names to expand or collapse.
Profiles will be updated as and when needed. (≧ー≦)
You can also find the list of doll profiles on DoA here

◇ SD+ (60cm-70cm) ◇
▼ 【 YUSHU 】 Souldoll Chiron
▼ 【 MASARU 】 Souldoll H.C Yurr
▼ 【 MANABU 】 Iplehouse Barahan
▼ 【 L 】 Soom SO Chrom
▼ 【 J 】 msDoll Drayton 2nd (Hybrid)
▼ 【 J.D. 】 Switch Wa Seon

◇ MSD (40cm-48cm) ◇
▼ 【 DANIEL 】 Dream of Doll Homme Ivan
▼ 【 TAKERU 】 Fairyland Woosoo
▼ 【 OTA 】 Luts 2015 Summer
▼ 【 JEREMY 】 Dolls in Mind Ace

◇ TINY (25cm-30cm) ◇
▼ 【 YŪYA 】 Volks Ayumu 2nd Faceup ver.
▼ 【 TETSUYA 】 Luts Cookie
▼ 【 SI HOO 】 Rosen Lied Sage
▼ 【 IL WOO 】 Soom SO Alk
▼ 【 JEONG HOON 】 Soom Hansel
▼ 【 RAIN 】 Asleep Eidolon Milkshake

◇ TINY-TINY (20cm & Below) ◇
▼ 【 JUNSU 】 Latidoll Miel
▼ 【 YAYOI 】 Rosenlied Mango
▼ 【 MIYU 】 Fairyland Darjeeling

◇ HEADS (Incomplete) ◇
▼ 【 HAE SEONG 】 Leeke Patrick
▼ 【 HEE CHUL 】 Luts 2010 Winter
▼ 【 Toma 】 Migidoll Cho
▼ 【 AKI 】 Switch Huisa
▼ 【 YEON-GA 】 Mystic Kids Miri
▼ 【 MU MYEONG 】 DollFamily-A Bach
▼ 【 ?? 】 Fairyland Juri 2013

◇ REHOMED (No longer with us) ◇
▼ 【 TOHMA 】 Angell Studio Yuma
▼ 【 CHIL HYUN 】 Leeke World Chouette
▼ 【 UN-NAMED 】 Souldoll Harace (Head)

For Sales on DOA

List of all sales threads on DOA

【Tiramisu】Homemade Outfits! >w<

To be updated

【Boutique】 Outfits + Wardrobe Clearance

«YoSD» Sporty Baby Outfit Sets - Hello Doggy - White ◆ SALE!
«YoSD» Sporty Baby Outfit Sets - Good Luck Bear - Pink ◆ SALE!
«16cm» Playtime Casual Set - Blue Mustache ◆ SALE!
«16cm»» Playtime Casual Set - Pink Sweetheart ◆ SALE!

【Haus of Props】Accessories & Props

« YoSD » Classic Black Satchel Backpack/Bag ◆ NEW!
« YoSD/MSD » Animals Hand Puppets ◆ NEW!

【CrossHair+】Fiber & Fur Wigs!

«9-10» Black fur wig ◆ SALE!

【Jar of Eyes】Various Color Glass Eyes!

«16mm» Cornflower Blue Glass Eyes 16mm ◆ SALE!
«14mm» Clear with Byzantium (Reddish) Purple (Two-Tone) Glass Eyes 14mm ◆ SALE!
«14mm» Olive Green with Swirls Pattern Glass Eyes 14mm ◆ SALE!

【Shoebox】Shoes, Boots and Sandals!

«1/3» Classic Black Shoes ◆
«1/3» Classic White Shoes ◆
«1/4» Black (Punk Style) Silver Cross Boots ◆ SOLD
«1/4» Classic Black Loafers Shoes ◆ SOLD
«1/6» Black Lolita Mary-Jane Shoes ◆ SOLD
«1/6» Black Criss-Cross Sandals ◆ SOLD
«1/6» Green Garden Flower Sandals ◆ SOLD
«1/6» Dark Brown Loafers ◆ SOLD
«1/6» Classic Black Boots ◆
«1/6» Classic Dark Brown Boots ◆
«1/6» Classic White Boots ◆
«1/6» Classic Black Mary-Jane Shoes ◆
«1/6» Classic Brown Mary-Jane Shoes ◆
«1/6» Classic White Mary-Jane Shoes ◆ SOLD
«1/6» Baby Blue Mary-Jane Shoes ◆ SOLD
«1/6» Sweet Pink Mary-Jane Shoes with Bows ◆ SOLD
«1/6» Classic Dark Brown T-Bar Mary-Jane Platform Shoes ◆ NEW!
«1/6» Sunny Yellow Flower Sandals ◆ NEW!
«1/8» Cute Pink Mary-Jane Shoes with Bow ◆ NEW!
«1/8» Classic Brown Mary-Jane Shoes ◆ NEW!

【Au Revoir】Rehomed Dolls! ♥

Leeke World Chouette (NS) ◆ SOLD
Souldoll Double Harace Head (NS) ◆ SOLD
Angell Studio Yuma (Transparent Milk) ◆ SOLD

▼ Sale Information ▼ Frequently Asked Questions ▼

Sales Information

General Purchase, Payment, Shipping and Service Information

A NOTE ABOUT CUSTOMER SATISFACTION!

• All items will be (1) described as accurately as possible (defects will be declared), (2) checked to be in good condition before shipping, and (3) carefully packed for shipping. Please read the item description carefully before purchase.

• Please be reminded that items that are home-made by Galileo (such as outfits under the "Tiramisu" name) may have some slight imperfections or variations between pieces and these are not considered manufacturing defects.

• Do note that the color of actual item may be slightly different from images due to different monitor settings. Please keep this in mind when purchasing.

• We take all sales seriously and your satisfaction and feedback is important to us. If you have any question, suggestion or feedback about your purchase, please do not hesitate to PM Galileo on DOA or eBay. We'd be more than happy to assist you!

TiRAMiSU Outfit Creation

Tiramisu is the name under which Galileo sells all her home-made and hand-made BJD items which include, but is not limited to, (1) outfits, (2) accessories, and (3) props.

All outfits, accessories and props are personally made by Galileo and outfits are usually sewn with a sewing machine although details and certain parts may be hand-sewn. Please note that Galileo is not a professional. But even though the sewing and crafting may not be perfect, we hope your little ones will enjoy wearing the outfits and using the props as much as Galileo enjoyed making them! ^^

✿ FITTINGS ✿

Outfits are normally tried for fitting on the following dolls and may fit dolls with similar chest, waist and hip measurements:

For 1/6 Tinies

• Volks YoSD
• Luts Honey Delf
• Soom Teenie Gem
• Rosen Lied Tuesday Child

For 1/8 Tinies

• Latidoll Yellow Basic
• Rosen Lied Monday Child

For 1/12 Tinies

• Fairyland Pukipuki

✿ ITEM CARE ✿
• Please do not use washing machine to wash the outfit! If need, just dip in water and hang to dry.
• Please handle outfits with care; do not pull or tug roughly as some parts may be hand-sewn.
• Props are usually sealed with gloss or MSC, but for precaution sake, please keep away from water.

Sales FAQ

Frequently asked questions answered here!

[Q] Where can I buy from you?
[A] We are currently active on eBay and Den of Angel (DOA). You can check out our eBay Store and a list of all current Sales Threads on DOA. A plan to open a store on Etsy is still currently in the works.

[Q] Do you accept other payment methods other than Paypal?
[A] Unfortunately no. However, if you are from Singapore or have a Singapore bank account, we'll be able to accept local bank transfers.

[Q] What are the shipping options?
[A] For standard packages, we usually ship by Registered Airmail by default. This comes with basic tracking and takes approximately 14-18 working days for international delivery. For higher value purchases like doll, you will also be given the option to have it shipped by Speedpost Air or EMS.

[Q] How much can I expect shipping to cost?

[A] Shipping rates depend on the total quantity and weight of the items and starts from $3.25* for an lighter item (such as one dolly tee or a pair of eyes). You can combine more items in a single package to save on shipping, since they will share the same base registration cost. For example, two pairs of eyes (depending on size) will cost around $3.55 to $3.85 in combined shipping instead of $6.70 for separate mails. The final cost will depend on the total weight of the item(s) itself.

[Q] I have asked previously but was given a different shipping rate?
[A] All things equal, it is possible for shipping for the same item to vary due to the USD-SGD currency exchange rate. To keep prices current, we usually do a conversion at the point of enquiry, so there may be a slight difference in the shipping rate from time to time. However, the difference is usually minimal, depending on the exchange rate fluctuation.

[Q] Do you have a cheaper shipping alternative?

[A] You can opt for normal airmail without the mail registration and tracking but we do not recommend this option as there is no way to track your package if it get lost during transit. However, we can make an exception for lower-value packages (total value of less than $3) if you wish to save on shipping. But please note that we will not take responsibility for lost packages if you decide to opt for normal mail.

[Q] How will the items be packed?

[A] For smaller, standard purchases like eyes or outfits, the items will be sent securely packed in a bubbled envelope or bubbled wrapped in an envelope. Purchases that contain more or bigger items will be sent in a box.

[Q] Can you mark it as a gift or under-declare the value?

[A] We usually mark packages as "gift" by default but declare the total value of the package rounded down to the nearest dollar. If you wish to under-declare the value by more than a dollar, please inform me but do note that you may not be able to reclaim back the full value of your package if it gets lost during transit.

[Q] Do I need extra insurance?

[A] We do not require additional insurance but please note that we are not responsible for any loss or damage during transit as this is beyond our control once the package leaves our hands. However, shipping by registered mails in itself is also considered a kind of insurance, since you can trace your package and file a claim in the event the package get lost.

[Q] Is custom taxes included in the shipping?

[A] The shipping provided does not include custom taxes that your country may impose. The buyer is generally responsible for any custom taxes or fees as we are not familiar with your country's postal regulations and will not be able to advise on any potential fees you may incur.

[Q] How can I track my package?

[A] You can start tracking your package at Singpost. Once the package arrives in your country, you can begin tracking via your country's postal website if they have a track and trace function. Please refer to the list below for the tracking services of a few countries:

• United States: USPS
• United Kingdom: Royal Mail
• Canada: Canada Post
• Australia: AUSPost
• Japan: Japan Post
• South Korea: Korea Post

Alternatively, you can use Track & Trace to track. Please refer to the FAQ below for more info.

[Q] Using Track & Trace to track your package
[A] Firstly, go to Track & Trace, enter the tracking number and choose the "Track with Options" function. The system will automatically track the package from the SingPost's website. At the left corner, there will be a bar stating "Singapore" with "Select Country" below it. Click on "Select Country" to choose your country, for example, USA. The system will now re-track the package with the selected country's postal tracking system (e.g. USPS for USA).

[Q] The tracking does not seem to update.

[A] For more efficient tracking, please track the parcel at the country it is currently in. If the parcel has already been marked as "dispatched overseas" on the SingPost website and you're unable to get further updates on this package, please try to track the parcel at your country's postal system website for registered articles (if available), or use the Track & Trace website as mentioned in the earlier FAQ.

[Q] It has been more than 18 working days and I have not received my package?

[A] The 14-18 working days is just an estimate. The actual time taken for delivery may depend on a variety of factors. For example, custom checks, festive seasons and public holidays can potentially lead to delays. In such cases, please give it a few more days or an additional week or two for delivery.

[Q] I think my package might be lost, what should I do?

[A] If it has been over 3-4 weeks and you still have not receive your package and the tracking has not been updated, please let us know so that we can help you to raise an enquiry with the Singapore Post after 18 working days from the date of posting.

[Q] What should I do if the item was damaged during transit?

[A] We usually take care to pack the items carefully in order to minimize the risk of damage, but in the event that the item does arrived damaged, please take some photos of it and contact us immediately so that we can work something out. Your prompt notification and photos of the damaged item will also be helpful if there is a need to file a claim with the post.

[Q] I have a feedback/suggestion/more questions
[A] We take all sales seriously and your satisfaction and feedback is important to me. If you have any question, suggestion or feedback about your purchase, please do not hesitate to PM Galileo on DOA or eBay. We'd be more than happy to assist you! :)